privacy policy

3.1. Personal Information You Provide

• - Full name;
• - Email address;
• - Phone number;
• - Mailing address;
• - Company name and designation (if applicable);

3.2. Automatically Collected Information

When you access our website or digital platforms, we may collect certain information automatically, including but not limited to:

• - Internet Protocol (IP) address.
• - Device identifiers;
• - Browser type and version;
• - Operating system details;
• - Referring website or source;
• - Date, time, and duration of access;
• - User behavior, including pages visited, links clicked, and navigation patterns.

3.3. Payment and Transactional Information

If you purchase a service, enroll in training programs, or engage in any financial transactions with Defy Aerospace, we may collect:

• - Billing details;
• - Payment method information (processed securely by third-party payment processors);
• - Transaction history;
• - Invoicing and taxation details, where applicable.

3.4. Communications and Correspondence

We may collect records of communications, inquiries, feedback, and customer support interactions conducted through email, chat services, phone calls, or other communication channels.

3.5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze site traffic, and customize content. Users may manage cookie preferences through browser settings.

We process personal information under one or more of the following legal bases:

• - Performance of a Contract: When processing is necessary for the fulfillment of agreements, including service delivery, training, or other business relationships;
• - Legitimate Interests: Where processing is required for operational, security, research, and business purposes, provided such interests do not override your fundamental rights;
• - Legal Compliance: Where processing is necessary to comply with applicable laws, regulatory requirements, or judicial orders;
• - Consent: Where you have provided explicit and informed consent for specific data processing activities, such as marketing communications.

5.1. Service Provision and Administration

• - To provide access to our training programs, UAV solutions, and other services;
• - To manage user registrations and customer accounts;
• - To facilitate transactions, billing, and invoicing;
• - To deliver service updates, notifications, and account-related communications.

5.2. Security and Compliance

- To protect against fraud, unauthorized access, and misuse of our services;
- To comply with regulatory, legal, and security obligations;
- To conduct audits, investigations, and enforcement of contractual agreements.

5.3. Marketing, Research, and Analytics

- To personalize content, offers, and services based on user preferences;
- To send newsletters, promotional materials, and educational content (subject to user preferences and opt-out choices);
- To analyze user behavior and improve our website, services, and engagement strategies.

6.1. Service Providers and Partners

We may share personal data with third-party service providers, vendors, and business partners engaged in activities such as website hosting, payment processing, cloud storage, analytics, and marketing. Such entities are contractually bound to process data in compliance with applicable privacy laws.

6.2. Legal and Regulatory Disclosures

We may disclose personal data when required by law, regulatory authorities, law enforcement agencies, or pursuant to valid legal processes such as subpoenas, court orders, or compliance obligations.

6.3. Business Transactions

In the event of a merger, acquisition, restructuring, or sale of assets, personal information may be transferred to the successor entity, subject to applicable data protection laws.

6.4. With Your Consent

Personal data may be shared with third parties for specific purposes only with your explicit consent.

7.1. Retention of Personal Data

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by legal, contractual, or regulatory obligations. Upon expiration of the retention period, data is securely deleted or anonymized.

7.2. Security Measures

Defy Aerospace implements appropriate technical, administrative, and physical security measures to safeguard personal data against unauthorized access, loss, alteration, or misuse. However, despite best efforts, no system can guarantee absolute security, and users are encouraged to exercise caution when sharing personal information online.

Under applicable data protection laws, you may have the following rights:

• - Right to Access: Request access to personal data held by us;
• - Right to Rectification: Request correction of inaccurate or incomplete data;
• - Right to Erasure: Request deletion of personal data, subject to legal and operational constraints;
• - Right to Restrict Processing: Request restrictions on data processing under certain circumstances;
• - Right to Data Portability: Request transfer of data to another entity in a structured format;
• - Right to Object: Object to processing based on legitimate interests or for direct marketing purposes;
• - Right to Withdraw Consent: Withdraw consent for processing where applicable.

• Defy Aerospace Private Limited
• Mumbai, India
• 📩 hello@defyaerospace.com